What people say:
We figure what customers and others say about us is more important than what we say about ourselves. So here’s some of the feedback we receive. If you’re a customer, please get in touch and share your view too.
Fantastic Company to work with. The responses are fast, friendly and efficient and the job completed just the same. Very professional. Can't recommend enough to others. Thank you.
The Tribe team were great. I had a short turn around time and still needed to design the lapel pin. They were quick, responsive and the end results were lovely. Thank you very much!
Fantastic service and response time. We sent a design through, told them our timeline (which was tight) and bam! Badges delivered the day before we needed them. Will definitely use Tribe Design again. Thanks to Malia and the team.
Tribe provides smart and stylish designs at a fair price. Highly recommended.
Great communication, superb product, quoted, designed and delivered within 3 weeks. Great to do business with.
Could not be happier. They listened, followed my brief, and the result was perfect, that is all, *mic drop*
This company is really great to deal with especially when you are trying to fine tune your design. Really quick production of our badges and an awesome product!
Fantastic company to deal with. Great communication from the start right through. Answered all my questions and even offered some great professional advice when it came to the design and finishing product. Fast, friendly and efficient with a special mention to Malia for her professionalism and help! 🙂
I highly recommend Tribe Design... fast efficient and a top quality product!
Outstanding service! We needed a quantity of metal lapel pins but unfortunately our timing coincided with Chinese New Year, and our usual supplier couldn't guarantee delivery in time to meet our tight deadline. We reached out to Tribe Design, who not only understood the urgency but went above and beyond to guarantee delivery. They arrived 2 days ahead of schedule, beautifully made, with the fine detail in our artwork clear as a bell. Thoroughly delighted and will go with Tribe again!
Awesome service, knew what we had in mine, outcome was of a very high standard, very impressed......thanks team.
We love to design custom metal products
Tribe Design is located in central Wellington, New Zealand. In 2010 Millard Manufacturing got a fresh new look and feel, and became what today is Tribe Design. Our focus, expertise, and dedication to design, however, has not changed since the birth of Millard Manufacturing in 1982. We remain passionate about designing and producing custom metal products that illustrate quality and detail.
General Manager & Head of Design
Tim Allott
Tim has been with Tribe Design for over 5 years. His ability to turn a simple sketch into an intricate metal design is a truly unique talent that is an invaluable component of the Tribe team. He graduated from CPIT with a bachelor’s degree in Graphic Design.
Office Administrator
Sully Stepien
Sully began at Tribe Design in May 2019. She studied Marketing and Communications at Catholic Pontifical University in Brazil. Since moving to New Zealand in 2016 she has worked in administration and customer service. She can keep your orders running smoothly.
Frequently asked questions
Can you design my product?
We have expert product designers in house that are ready to assist you wherever possible. If you supply an overview of what you are wanting to achieve or the problem needing to be solved, we are more than able to come back with creative recommendations and ideas.
Why do you charge tooling and set up costs?
We charge tooling because it takes a substantial amount of time to hand-craft your master pattern so the order can be manufactured to the highest specification. Don’t be fooled by other companies without tooling costs, as often they use print or laser based processes to brand an existing product. Everything we supply is formed in metal and painted by hand – to your specification.
What is the minimum run quantity?
Minimums do vary depending on the project, the product and the budget – so please ask. But as a general rule, a standard item has a 50 unit production minimum. Regardless of your needs, however, please do talk to us.
What types of products can you make?
Our product capability is forever growing as we discover new ideas. Our product page shows some of the specific product lines we have supplied our clients over the last few months. If what you want is not here, don’t worry. Simply complete our get a quote form and tell us what you do want.
What type of artwork files should I send?
We prefer an Illustrator file. Editable PDF files are fine too. But if you send image files, such as tiff and jpeg, that will require re-drawing, so we will have to charge for the artwork time in addition to tooling and set-up costs. We have to do this is because we need a very specific file for tooling the master pattern. You can upload your artwork file and send it to us by completing our get a quote form here
Do I have to pay the tooling and set up costs for every order?
Nope, you only have to pay the tooling and set up costs for each item the first time you order it. After that a reorder of the same item is just $25.
How long does an order take?
We can normally turn a new job around in 3-4 weeks from sign-off. But if you’ve left things a little late, please do call us on +64 4 385 1152 and we’ll talk straight away with operations and try our best to meet your time critical deadline.
How much does it cost?
You’ll be surprised how affordable it is to form your idea in metal. Because every job is personalised, we will supply a quote that is right for your job. Simply complete our get a quote form and upload any visuals you may have so we can advise an accurate price for your project.