Tribe Design Terms & Conditions

Delivery commitment

We will endeavour to meet your delivery date requirements. At the time of ordering, we will assess the time line required and provide an estimated delivery date. Tribe Design cannot accept any liability or responsibility for failing to meet any estimated delivery date where delays in delivery have arisen outside of the control of Tribe Design.

Credit accounts

Tribe Design, at its sole discretion, may extend credit terms to approved organisations on completion of a credit application and trade referee check. We reserve the right to set a credit limit. We also reserve the right to withdraw the extension of credit terms. First orders for new clients will require payment in advance before any goods will be produced.

Ownership of goods

In establishing an account with Tribe Design and receiving credit terms, you are agreeing that ownership of all dispatched goods remain the property of Tribe Design Limited until payment (including any debt and interest costs) is received in full.

Payment terms

You will pay our invoices by the 20th of the month following the date of the invoice, unless alternative arrangements have been made with us.

Creative design services are charged at an hourly rate. Any design services that are quoted and undertaken will be invoiced within 2 weeks of completion of the design services if we are still waiting on your approval to proceed with production.

In the event that we need to take action to collect unpaid amounts owing, you agree that you will be charged for the cost of doing so. We will pass on to you all costs incurred to collect the unpaid amounts owing.